Role Overview

We are looking for a Cyber Security Analyst to join our global security team. This role will suit a technically capable individual with experience in security operations who is looking to broaden their exposure across security monitoring, engineering, and incident response within a dynamic environment.

The role provides hands-on involvement in triaging and investigating security alerts, acting as an escalation point for the outsourced Security Operations Centre (SOC), supporting major incident response activities. The successful candidate will work closely with infrastructure and network teams to manage and optimise endpoint, email, identity, and vulnerability management platforms, while contributing to continuous improvement of the organisation’s security posture.

This role offers the opportunity to evaluate and transition between security tools, maintain policy continuity and develop a broad, practical skillset across enterprise cyber security functions.

Business Overview

Established in 1783, ED&F Man is an employee-owned agricultural commodities merchant with 2,800 people in 43 countries and annual revenue in excess of $8bn. We trade sugar, coffee, molasses, animal feed and fish oils. Corporate responsibility is ingrained in our culture. We are passionate about sustainable production, take care to limit the environmental impact of our operations and actively support the communities in which we work.

Key Accountabilities

• Act as the escalation point for the outsourced SOC, receiving and triaging alerts that require deeper investigation.
• Conduct thorough investigations to produce high-quality, actionable insights for incident resolution.
• Participate actively in major security incidents, contributing to containment, eradication and recovery efforts
• Document incident timelines and contribute to post-incident reviews and lessons learned.
• Respond to detections, triage alerts and update SOC tickets with investigation findings
• Maintain and update policies in line with vendor best practice and internal Change Advisory Board protocols.
• Monitor agent health, audit version compliance and remediate orphaned or non-compliant clients.
• Attend monthly vendor meetings to review support cases and incorporate best practice guidance.
• Design and refine SOC playbooks and response actions, evaluating new security technologies through structured proof-of-concept trials and creating scoring matrices to compare vendors.
• Manage block and safe listings to maintain email hygiene, troubleshooting false positives and tune detection rules.
• Perform email investigations as required in response to phishing or BEC attempts, producing monthly vulnerability reports and prioritising remediation efforts based on risk.
• Work with infrastructure and application teams to test patches and drive vulnerability counts down.
• Attend monthly TAM meetings to review support cases and best practices.
• Maintain agility to substitute security products as business requirements evolve, ensuring policy continuity throughout transitions.

Skills and Experience

• 5+ years’ experience in a Cyber Security Analyst or similar role, with strong incident response and major incident handling expertise.
• Hands-on experience with EDR (alert triage, policy management, sensor deployment), preferably CrowdStrike Falcon.
• Experience developing SOC playbooks, response actions, and running proof-of-concept evaluations and vendor comparisons.
• Confident, proactive communicator able to engage senior stakeholders, clearly explain complex security issues, and recommend actions.
• Collaborative and approachable, building trust with technical peers and supporting service desk and front-line teams.
• Calm, effective, and resilient under pressure, particularly during security incidents in a front-facing role.
• Formal qualifications not essential; proven hands-on experience and delivery record valued.

Technical Capabilities:

• Experience with SIEM platforms (e.g. Rapid7), Email Security and Data Security/DLP solutions (e.g. Varonis).
• Strong knowledge of Entra ID security features including Conditional Access and PIM, plus familiarity with PAM tools including BeyondTrust, Osirium and Okta.
• Solid networking fundamentals (TCP/IP, DNS, firewalls, proxies, SSL/TLS) and vulnerability management experience (Qualys/Rapid7 preferred).
• Cloud security experience across Azure and/or AWS.
• Scripting skills in Python and/or AutoIT for automation and tooling.
• Desirable certifications include CompTIA Security+, Network+, CySA+, PenTest+, CASP+, CEH, CISSP, and relevant vendor certifications (e.g., CrowdStrike, Qualys, Palo Alto).

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We are seeking a qualified lawyer with four to eight years of post-qualification experience to join our high-performing legal team as Legal Counsel – Trading. Reporting to the Senior Legal Counsel -Trading, working closely with specialist subject-matter experts, you will partner daily with trading, operations and logistics, credit and risk, compliance, treasury, tax, and finance colleagues. The legal team operates as an integrated global function with shared templates and knowledge resources, fostering collaboration, accountability, and continuous improvement. This role is hands-on, commercial, and transaction-focused, supporting the full trade lifecycle across origination, execution, logistics, risk, and finance. You will be a trusted advisor to the trading desks and functional partners, balancing speed and commerciality with prudent risk management and regulatory compliance.

Business Overview

Established in 1783, ED&F Man is an agricultural commodities merchant with 2,800 people in 43 countries and annual revenue in excess of $8bn. We trade sugar, coffee, molasses, animal feed and fish oils. Corporate responsibility is ingrained in our culture. We are passionate about sustainable production, take care to limit the environmental impact of our operations and actively support the communities in which we work.

Key Accountabilities

You will provide end-to-end legal support for physical trading in agricultural commodities, including sugar, coffee, animal feed and cotton. Core responsibilities include drafting, negotiating, and advising on:

• Physical trading contracts using in-house and other industry-standard templates, including bespoke terms, Incoterms, quality and weight determinations, title and risk transfer, force majeure, price and hedge mechanics, quality claims, and default remedies.
• Shipping, storage, and logistics arrangements, including charterparties, bills of lading, letters of indemnity, laytime/demurrage claims, warehouse agreements, transport and collateral management agreements.
• Disputes, investigations, and claims management, including trade arbitration procedures, settlement strategy, and oversight of external counsel in arbitration and litigation.
• Trade finance, including letters of credit (UCP 600) and documentary collections (URC522).
• Compliance with sanctions, export controls, anti-bribery and anti-corruption, anti-money Laundering (AML) and know your customer (KYC), competition and antitrust, market conduct rules in relevant jurisdictions, working closely with compliance and risk.
• Environmental, Social and Governance (ESG) and supply chain obligations, including traceability, sustainability certifications, responsible sourcing, and compliance with evolving deforestation regulations.
• Internal governance, policies, and training, including targeted training for traders, operations, and functions.

You will act as a strategic partner to traders, operators, credit and risk, compliance, treasury, and finance. You will triage and prioritize multiple time-sensitive matters, escalate material risks appropriately, and contribute to continuous improvement in templates, controls, and execution efficiency.

ESSENTIAL Qualifications, Skills and Experience

• English qualified lawyer with an LLB (or equivalent) and current admission to practice.
• 4–8 years’ post-qualification experience gained in a top-tier law firm and/or in-house at a commodities trading house, merchant, or agribusiness.
• Demonstrable experience advising on physical commodities trading contracts and related shipping and logistics documentation.
• Experience managing or supporting arbitration and litigation, ideally including agri-trade arbitrations bodies
• Strong drafting and negotiation skills with precise attention to detail and a pragmatic, solutions-oriented approach.
• Sound understanding of Incoterms, quality and weight regimes, laytime and demurrage, and trade operations.
• Commercial acumen and the ability to weigh legal risk against trading objectives in time-pressured environments.
• Risk management mindset, including counterparty, credit, performance, and operational risk; ability to structure mitigants.
• Excellent stakeholder management and communication skills, with the ability to explain complex issues clearly to non-lawyers and to influence outcomes at the desk level.
• High integrity, sound judgment, resilience, and the ability to operate autonomously while collaborating within a global matrix

PREFERRED Skills and Attributes

• Knowledge of sanctions, anti-bribery and anti-corruption, AML/KYC, and competition and antitrust compliance frameworks as they apply to cross-border commodities trading.
• Familiarity with global regulatory regimes affecting commodity trading.

PLEASE NOTE THAT WE ARE NOT ENGAGING AGENCIES OR SEARCH FIRMS TO RECRUIT TO THIS POSITION AND SPECULATIVE/UNSOLICITED CV’S WILL BE DISREGARDED

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet ever requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work for the provided location

Role Overview

We have an exciting opportunity for someone to join us as a Trade Support Assistant to work in a truly global environment to provide crucial support on daily logistics requirements, invoicing, green coffee quality assessment and sample roasting to ensure we maintain high levels of service. Reporting to the Senior Trade & Operations Manager, the role provides long term development potential for someone eager to demonstrate their skills and gain a first experience in the fast-paced soft commodities environment.

Business Overview

Volcafe Ltd is one of the world’s leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the world’s major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.

This role will be working from the Volcafe office in Bristol.

Key Accountabilities

• Assist in the daily execution and coordination of green coffee releases and deliveries on behalf of clients across the UK and Ireland.
• Support the timely generation, distribution, and follow-up of invoices, receivables and account statements for both clients and suppliers.
• Serve as a first point of contact for logistics, accounts and invoicing enquiries, ensuring excellent customer service is delivered at all times.
• Maintain and strengthen relationships with key stakeholders, including logistics providers, warehouses and distribution partners.
• Collaborate with internal departments to ensure smooth cross-functional operations and efficient supply chain performance.
• Provide administrative and operational support to the Quality team, including the physical and sensory analysis of green coffee.
• Accurately entering quality data and maintaining records and assisting with sample roasting and preparing sample shipments to clients.
• Respond to and resolve issues under time-sensitive conditions, demonstrating strong attention to detail and a calm, solution-focused approach.
• Support the Senior Trade & Operations Manager with ad hoc tasks and ongoing project needs related to trade operations and client services.

Skills and Experience

• Ability to build and maintain positive relationships with clients, suppliers, logistics providers, and internal teams.
• Experience working cross-functionally with different departments to ensure smooth operational flow.
• Possess a high level of accuracy in relation to data entry, documentation and problem resolution.
• Ability to manage multiple responsibilities and respond effectively in time-sensitive situations.
• Proven ability to handle invoicing, account statements and receivables with accuracy and efficiency.
• Familiarity with sensory analysis, sample preparation or data handling in a quality assurance context is advantageous.
• Comfortable using Excel, Word and potentially CRM or ERP systems for operational and reporting tasks.
• Demonstrates initiative and the ability to troubleshoot operational issues independently.
• An understanding or interest in green coffee logistics, trading or quality processes is advantageous.
• Willingness to support various operational and client service needs as directed by senior management.
• Prior experience coordinating deliveries, releases or managing logistics is highly desirable.
• Passionate and organised and with a strong eye for detail.
• Demonstrate a basic understanding of the UK coffee industry.
• Strong communicator and confident with client interaction.
• Self-driven, detail-focussed and task-orientated.
• Language skills in Portuguese, Spanish or German would be advantageous.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We have an exciting opportunity for someone to join us as a Cash Management Project Manager / Business Analyst (12 months FTC with a view to being extended) to work in a truly global environment. The role will work within the Business and Transformation function, reporting to the Transformation Lead and will support ongoing projects related to cash pooling within our treasury function. The role provides an exceptional opportunity for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.

Business Overview

Established in 1783, ED&F Man is an agricultural commodities merchant with 2,800 people in 43 countries and annual revenue more than $8bn. We trade sugar, coffee, molasses, cotton, cocoa, animal feed and pulses. Corporate responsibility is ingrained in our culture. We are passionate about sustainable production, take care to limit the environmental impact of our operations and actively support the communities in which we work.

Key Accountabilities

• Conducting in-depth analysis of the current bank account directory to identify accounts eligible for a newly created cash pool.

• Contribute to the set up and administration required for the implementation of new global in-house banks and modern cash pooling operating model.

• Collaborate with Treasury Operations to test and implement fundamental changes to the current process.

• Assisting the various legal entities within each business unit, ensuring business readiness and managing expectations in relation to project delivery and completion.

• Working closely with the in-house KYC team to ensure project requirements are met compliantly.

• Partnering closely with the Transformation Lead to ensure operating models are fit for purpose and provide benefit realization for users.

• Identification, monitoring and reporting of issues and risks with escalation where appropriate.

• Conducting workshops and seminars alongside various internal departments to demonstrate ongoing changes to ensure understanding.

• Build relationships internally throughout our business units, alongside externally with provider banks.

Skills and Experience

• Extensive experience in managing Bank Accounts from a Treasury or other Financial Institution from start to live.

• Degree educated in a relevant subject area, or comparable experience is also sufficient.

• High preference on strong knowledge of cash pooling and in-house banking structures.

• Project management and experience of major change delivery or project implementation within a global environment.

• Ability to create test cases and basic project and implementation plans.

• Prior experience rolling out new Target Operating Model and Business Readiness to the end users.

• Ability to communicate complex operational changes to various stakeholders through presentations and workshops.

• Quickly identify potential risks and issues and report them appropriately.

• Knowledge of KYC is desirable but we do have an existing centralized in-house team.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We have an exciting opportunity for someone to join us as a Treasury FX Controller (FTC 6 months with option to extend) to work in a truly global environment as part of the Corporate Treasury team. You will be responsible for supporting a large ongoing transformation project to centralise and streamline the Treasury / FX strategy. This is a very exciting time to join ED&F Man within a high performing team in the fast-paced commodity trading industry.

The ideal candidate will bring strong a treasury and FX background, with project experience to design, test and implement new systems and processes. The position is based from our London headquarter, initially offered as a 6-month FTC, with the opportunity to extend or become permanent.

Business Overview

Established in 1783, ED&F Man is an agricultural commodities merchant with 2,800 people in 43 countries and annual revenue in excess of $8bn. We trade sugar, coffee, molasses, animal feed and fish oils. Corporate responsibility is ingrained in our culture. We are passionate about sustainable production, take care to limit the environmental impact of our operations and actively support the communities in which we work.

Key Accountabilities

• Manage an FX run book to build and manage relationships with various stakeholders across multiple Business Units and locations.
• Create and manage effective FX hedging strategies, contributing to the re-design of the FX end to end process.
• Drive standardization for operational process controls in relation to Treasury related topics.
• Work closely with the Treasury Operations team to provide an efficient and modern FX execution and settlement service.
• Work closely with Operations and Transformation teams to build and execute test cases and overall implementation plan.
• Reviewing current capabilities and processes, documenting gaps and inefficiencies to identify practical solutions.

• Collaborate with cross-functional teams to design and embed operational models that support treasury transformation goals.
• Drive functional design of Treasury Management Systems (mainly FXALL) in a business-integrated context.
• Manage, track and resolve risks, issues and dependencies, escalating to senior management alongside management.

• Derive FX hedging strategies to minimize risk and monitor for effectiveness.

Skills and Experience

• Strong FX or Treasury experience in trading including back office settlement processes.
• Degree educated in a relevant subject area, or comparable experience is also sufficient.
• Experience of managing minor currencies without mainstream quotes.
• Operational experience with FXALL and building portfolios, workflows and authorization within it.
• Previous experience with Treasury Management Systems, preferably Kyriba but other applications will be sufficient.
• Strong preference to have worked previously on FX implementation projects.
• Ability to work cross-functionally and across various locations.
• Strong communication, problem solving and good attention to detail.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We have an exciting opportunity for someone to join us as a Senior PowerBI Developer to shape our enterprise data reporting using Microsoft PowerBI. The role provides long term development potential for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.

Business Overview

Established in 1783, ED&F Man is an agricultural commodities merchant with 2,800 people in 43 countries and annual revenue in excess of $8bn. We trade sugar, coffee, molasses, animal feed and fish oils. Corporate responsibility is ingrained in our culture. We are passionate about sustainable production, take care to limit the environmental impact of our operations and actively support the communities in which we work.

Key Accountabilities

• Design, develop, and maintain advanced PowerBI dashboards and pipelines.
• Collaborate with business stakeholders to gather requirements and translate them into technical specifications.
• Optimize data models and DAX queries for performance and scalability.
• Integrate PowerBI with cloud data platform / data marketplace (Snowflake).
• Implement row-level security and data governance best practices.
• Support set up of self-service capabilities for the business.
• Lead and mentor other BI developers and analysts.
• Conduct data validation and ensure data accuracy and consistency.
• Stay up to date with the latest Power BI features and industry trends.
• Support ad hoc reporting and data analysis needs across departments.

Skills and Experience

• Demonstrable experience in leading Business Intelligence & Reporting teams.
• Significant experience in Business Intelligence development with a focus on Power BI.
• Strong proficiency in DAX, Power Query, and data modelling.
• Spanish language capability highly advantageous.
• Experience with SQL and relational databases.
• Excellent problem-solving and analytical skills.
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
• Strong communication and stakeholder management abilities.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet ever requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work for the provided location.

 

Role Overview

We have an exciting opportunity for someone to join us as a Senior Service Desk Analyst to work in a truly global environment to provide first and second line technical support of ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. The post-holder will resolve reported support using approved methods, tools and procedures and in accordance with published KPI’s and internal SLA’s. The role provides long term potential for someone eager to demonstrate their skills and experience within the challenging and fast‐paced soft commodities industry.

Shift based between 8am – 6pm with occasional out of hours activity

Business Overview

Established in 1783, ED&F Man is an employee-owned agricultural commodities merchant with 2,800 people in 43 countries and annual revenue in excess of $8bn. We trade sugar, coffee, molasses, animal feed and fish oils. Corporate responsibility is ingrained in our culture. We are passionate about sustainable production, take care to limit the environmental impact of our operations and actively support the communities in which we work.

Key Accountabilities

• Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office.
• Take ownership of incidents and service requests from the initial request for support through to resolution.
• Ensuring that incidents and service requests which cannot be resolved by the service desk are escalated to the correct resolver teams.
• Assuring that the workload is evenly distributed amongst team members.
• Act as an escalation point for junior members of the team and as a technical bridge between the service desk and specialist and the resolver teams within the Technology team.
• Contribute towards the maintenance and upkeep of the ED&F Man knowledge base for documented process, routine tasks and incident resolutions.
• Support the problem management function in the root cause analysis of incidents and problems.

Skills and Experience

• Experience working in an IT Service Desk or similar support function.
• Excellent communication skills at both a non-IT (customer) and technical level.
• Customer focused and team orientated alongside a willingness to adapt and learn new skills.
• Mixed ability to work under pressure and on own initiative and prioritize workload.
• Certification in Microsoft, ITIL, CompTIA+ or CompTIA Network would be an advantage.
• Experience administrating objects in Office365 & Citrix technologies and troubleshooting Citrix sessions.
• Experience working and troubleshooting Windows and Apple devices & administrating user attributes via Active Directory.
• Understanding of DHCP, DNS, Group Policy objects and general server and networking technologies.
• Deployment of new desktop operating system and software releases using SCCM / Intune.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work for the provided location.

Role Overview

We have a newly created opportunity for someone to join us as a Compliance Training and Communications Officer to support ED&F Man’s corporate compliance function reporting to the Deputy Head of Compliance. The role provides long term development potential for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.

Business Overview

Established in 1783, ED&F Man is an employee-owned agricultural commodities merchant with 2,800 people in 43 countries and annual revenue in excess of $8bn. We trade sugar, coffee, molasses, animal feed and fish oils. Corporate responsibility is ingrained in our culture. We are passionate about sustainable production, take care to limit the environmental impact of our operations and actively support the communities in which we work.

Key Accountabilities

• Source compliance training materials for online automated delivery.
• Coordinate face-to-face compliance training sessions for compliance team for delivery across the business.
• Work with IT to ensure the online compliance trading modules are uploaded to the compliance system.
• Arrange external training providers to deliver compliance training to the business.
• Manage compliance training certifications and reporting processes, including following up with non-compliant training obligations.
• Develop and roll out a compliance survey across the group.
• Arrange for translation of training materials.
• Develop a series of compliance communications for communication to the group on a monthly and ad hoc basis.
• Provide general administrative and training coordination support to the compliance team.

 Skills and Experience

• The ideal candidate will have compliance training and communications experience from, preferably, a physical commodity trading business, other industry sectors will be considered.
• Understanding of the relevant laws and regulations relevant to bribery, data protection and compliance in commodity trading – highly advantageous not essential.
• Preferably prior experience of developing, creating and delivering engaging training material both face to face and online.
• Confidence and capability to deliver face-to-face and virtual training to small to medium size employee groups.
• Excellent written and verbal communication skills.
• Keen attention to detail.
• Excellent organization skills.
• Fully conversant in MS Office and able to quickly learn how to navigate new IT systems.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We have an exciting opportunity for someone to join us as a Finance Manager to work in a truly global environment to oversee financial operations, including accounting, forecasting, planning, and compliance, reporting to Regional Finance Director for Europe. The role provides long term development potential for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.

Volcafe Ltd is one of the world’s leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the world’s major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.

This role will be working for Volcafe, with a hybrid/remote working option from our Bristol or Madrid offices.

Key Accountabilities

• End to end ownership of the control environment for the full cycle of the business with a focus on the complete enterprise risk matrix of the business unit, and lead support for regional compliance as needed
• Timely and accurate management and financial reporting for the business unit
• Complete oversight of all external tax and compliance related requirements and reporting impacting the business unit
• Ensure compliance with all Internal financial and accounting policies and guidelines including authorisation matrixes, credit, counterparty, and trading mandate limits as well as policy roll outs and periodic checks
• Ownership of all corporate reporting to group for the business unit
• Oversight of the unit’s ERP systems and processes
• Ownership of all historical organisation data related to management and financial reporting
• Qualitative review of monthly financials and providing detailed analysis to stakeholders
• Tracking cycle time efficiencies and reporting on all key business value drivers with a thorough understanding of the business value drivers
• Developing and maintaining financial projections/forecasts and sensitivity analysis including detailed models in line with commercial strategies
• Ownership of all budgeting processes and month on month variance analysis with detailed commentary of performance to drive cost efficiencies and identify opportunities
• Perform all ad-hoc research as may be needed by the stakeholders
• Working capital tracking and reporting on optimal balance sheet optimization including tracking all financial covenants of the organisation
• Drive finance transformation to improve synergy within the team and enhance collaboration with stakeholders in trade, commercial & operations, logistics, IT and corporate
• Drive contribution to the bottom line through various structured trade finance opportunities and ensuring robust insurance and facilities management
• Provide thought leadership for their team with a focus on developing a best-in-class team
• Align departmental short-term goals for maximum impact on organization strategy; process optimization to drive strategy and collaboration

Skills and Experience

• Extensive progressive experience in finance and accounting and prior experience as a senior controller or senior manager within a finance department – ESSENTIAL
• Background in the commodity trading industry – HIGHLY DESIRABLE
• Manufacturing or FMCG industry background will also be considered
• Professional qualification e.g., ACCA/ CMA/ CIMA/ CPA with current membership
• Bachelor’s degree and/or MBA in finance, accounting, or related field
• External audit experience, or corporate finance – DESIRABLE
• Experience with financial modelling – DESIRABLE
• Experience with project management and IT implementations
• Good team player with ability to work independently and lead cross functional teams
• High attention to detail and open minded with a quick learning curve
• Ability to work with diverse cultures

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

 

Role Overview

An essential role in ensuring the group’s adherence to compliance requirements and industry legislation regarding sanctions, AML, ABC, and CTF reporting to the Deputy Head of Compliance. This role works with the business to process requests for due diligence on all new and existing counterparties, intermediaries, and service providers (including vessels). This role demands knowledge of global sanctions regimes and experience in using due diligence software and screening tools to manage ongoing monitoring of red flag alerts.

Business Overview

Established in 1783, ED&F Man is an employee-owned agricultural commodities merchant with 2,800 people in 43 countries and annual revenue in excess of $8bn. We trade sugar, coffee, molasses, animal feed and fish oils. Corporate responsibility is ingrained in our culture. We are passionate about sustainable production, take care to limit the environmental impact of our operations and actively support the communities in which we work.

Key Accountabilities

• Conduct Due Diligence and Know Your Customer (KYC), including Sanctions, AML, ABC, and CTF checks for the onboarding of new counterparties, and refresh/ ongoing monitoring for pre-existing counterparties as part of the ED&F Man Group Sanctions & Due Diligence policy and procedures.
• Perform screening by reviewing counterparty documentation, trade capture data, and external screening tools and validating the information obtained on the counterparty using a variety of independent research sources.
• Perform data quality review of KYC requests for completeness, including ensuring all appropriate information is contained in the KYC to meet all regulatory, legal, bank and audit requirements.
• Process all outgoing KYC requests for stakeholder banks and clearing brokers.
• Execute and review negative media alerts from client screening and escalate where necessary.
• Perform QC checks to ensure high quality screening standards are upheld.
• Understand sanctions risks, AML, ABC and anti-tax evasion requirements, documentary red flags and approaches to mitigate risk during due diligence checks.
• Perform additional due diligence on high-risk counterparties, or where a red flag has been raised.
• Maintain detailed records on counterparties for second-level review, and internal audit/ external regulatory inspection.
• Liaise with counterparties, Front Office, Credit, Legal and Operations as necessary as part of the KYC process.
• Support process documentation exercise for all future regulatory changes and process improvements within the scope of KYC/ AML.
• Prepare management information on number of counterparties screened, timeliness of screening, red flag rates, approval, and rejection rates for Deputy Head of Compliance.
• Continuously develop knowledge of Sanctions, AML, ABC, CTF and anti-tax evasion related regulations.

Skills and Experience

• At least 2 years proven experience in a due diligence/KYC role within commodities – physical trading ESSENTIAL, preferably agricultural soft commodities although other commodities might be considered.
• Experience of working with industry standard GRC software (such as Lexis Nexis, Refinitiv, Thomson Reuters) and screening tools (Dow Jones, Dun & Bradstreet, BvD) – BENEFICIAL
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to translate regulatory requirements into practical solutions.
• Proficiency in strategic analysis.
• Fluent professional business English ESSENTIAL, additional languages French, Spanish, Portuguese, Arabic, Russian BENEFICIAL.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work for the provided location.