Role Overview

We have a great opportunity for someone to join us as a Logistics Specialist, responsible for coordinating and managing daily logistics operations across multiple Westway plants. The role will oversee inbound ingredients, outbound shipments and plant-to-plant transfers, acting as the central point of contact for internal teams and external carriers to ensure efficient, timely and accurate movement of goods. This position plays a key role in maintaining freight data accuracy, resolving shipment issues and supporting carrier performance while driving continuous improvement in logistics processes and service delivery.

Business Overview

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

This position will be based from our headquarters office in The Woodlands, Texas

Key Accountabilities

• Coordinate daily logistics operations across multiple Westway plants, ensuring timely and accurate movement of inbound ingredients, outbound shipments and plant transfers.
• Serve as the primary point of contact for carriers, drivers and internal teams including sales, customer service, purchasing, billing, inventory and operations.
• Create and manage shipping and receiving schedules, proactively communicating updates and resolving conflicts.
• Track shipments, provide ETAs and follow up on missed appointments with clear action plans.
• Manage backhauls, round trips and reloads to optimise transportation efficiency.
• Assign carriers and services in D365, ensuring accurate data entry and compliance with company requirements.
• Share daily schedules in advance and provide shipment recaps including preloads and missed pickups.
• Provide freight rates, mileage and fuel surcharge information to support sales and purchasing decisions.
• Communicate delivery instructions, production delays and scheduling updates to ensure smooth operations.
• Review and resolve freight invoice variances, including demurrage and detention issues, through identifying root causes.
• Build and maintain strong carrier relationships and support onboarding of new partners.
• Select carriers based on service quality and cost efficiency aligned with logistics strategy.
• Maintain accurate carrier documentation in Trace Gains and ensure compliance standards are met.
• Identify opportunities to improve logistics efficiency, reduce costs and enhance service performance.

Skills and Experience

• Coordinate daily logistics operations across multiple Westway plants, ensuring timely and accurate movement of inbound ingredients, outbound shipments and plant transfers.
• Serve as the primary point of contact for carriers, drivers and internal teams including sales, customer service, purchasing, billing, inventory and operations.
• Create and manage shipping and receiving schedules, proactively communicating updates and resolving conflicts.
• Track shipments, provide ETAs and follow up on missed appointments with clear action plans.
• Manage backhauls, round trips and reloads to optimise transportation efficiency.
• Assign carriers and services in D365, ensuring accurate data entry and compliance with company requirements.
• Share daily schedules in advance and provide shipment recaps including preloads and missed pickups.
• Provide freight rates, mileage and fuel surcharge information to support sales and purchasing decisions.
• Communicate delivery instructions, production delays and scheduling updates to ensure smooth operations.
• Review and resolve freight invoice variances, including demurrage and detention issues, through identifying root causes.
• Build and maintain strong carrier relationships and support onboarding of new partners.
• Select carriers based on service quality and cost efficiency aligned with logistics strategy.
• Maintain accurate carrier documentation in Trace Gains and ensure compliance standards are met.
• Identify opportunities to improve logistics efficiency, reduce costs and enhance service performance.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Westway Values

Integrity, Accountability, Teamwork, Passion for Service, Business Insight

Our values define who we are at Westway Feed Products. They are the foundation of our culture and guide how we operate, collaborate, and serve our customers. These principles shape the way we make decisions, communicate with one another, and deliver results across our business. At Westway, we are committed to doing the right thing, taking ownership of our performance, working together to achieve shared success, delivering outstanding service, and building strong business understanding across our teams. These values are supported by essential behaviors that help guide not only what we achieve, but how we achieve it. By embracing these principles, we build a culture that prioritizes safety, operational excellence, continuous improvement, and delivering value to our customers, partners, and communities.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We have a great opportunity for someone to join us as a Logistics Manager, responsible for leading and managing daily logistics operations across multiple Westway plants. The role will be responsible for overseeing inbound ingredients, outbound shipments and plant-to-plant transfers, whilst building and developing a wider team across the US and Canada. The role will serve as the primary escalation point for logistics issues and ensuring consistent execution, service reliability and cost efficiency across the network. The position will coordinate transportation activities and ensure compliance with company policies and transportation regulations.

Business Overview

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

This position will be based from our headquarters office in The Woodlands, Texas

Key Accountabilities

• Lead daily logistics operations across multiple Westway plants, ensuring timely, accurate and cost-effective movement of inbound ingredients, outbound shipments and plant transfers.
• Coordinate logistics activities across plants, aligning production schedules, customer delivery requirements and transportation capacity.
• Supervise, coach and support a team of Logistics Specialists, ensuring consistent execution standards and effective workload management.
• Serve as the primary escalation point for carriers, drivers and internal teams including sales, customer service, purchasing, billing, inventory and operations.
• Oversee daily shipping and receiving schedules, proactively resolving conflicts and communicating updates.
• Monitor shipments and resolve service failures, missed appointments and capacity gaps.
• Optimize routing, backhauls and equipment utilization to reduce freight costs and improve efficiency.
• Ensure accurate system execution in D365, including carrier assignment, service selection and load management.
• Review daily schedules and shipment recaps, ensuring accuracy and follow-up on missed activity.
• Provide freight rate and cost guidance to support sales and purchasing decisions.
• Communicate delivery requirements, delays and plant constraints to carriers and stakeholders.
• Oversee carrier performance, ensuring compliance with safety, service, and scheduling expectations.
• Resolve freight invoice variances, detention and demurrage issues, driving root-cause analysis and corrective action.
• Support carrier selection and relationship management to ensure reliable, cost-effective coverage.
• Ensure compliance with company policies, carrier agreements and transportation regulations.
• Maintain carrier documentation and standardize logistics processes, tracking performance metrics to identify improvement opportunities.

Skills and Experience

• 5+ years of experience in logistics, transportation or supply chain, including team management and development.
• Experience managing logistics execution across multiple manufacturing/distribution locations.
• Holding an APICS CLTD certification would be preferred, or willingness to obtain.
• Strong communication and leadership skills, with the ability to direct teams and coordinate with internal and external stakeholders.
• Proven ability to coach and hold team members accountable for performance.
• Proficiency in logistics or TMS systems, including Microsoft Dynamics 365 / D365.
• Experience with Trace Gains or similar systems for carrier compliance would be desirable.
• Strong analytical and problem-solving skills, with the ability to resolve operational issues and make timely decisions.
• High attention to detail and strong organizational skills in managing schedules and logistics data.
• Ability to build effective relationships while balancing service, cost, and operational priorities.
• Adaptable and proactive, with the ability to manage changing priorities and drive improvements.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Westway Values

Integrity, Accountability, Teamwork, Passion for Service, Business Insight

Our values define who we are at Westway Feed Products. They are the foundation of our culture and guide how we operate, collaborate, and serve our customers. These principles shape the way we make decisions, communicate with one another, and deliver results across our business. At Westway, we are committed to doing the right thing, taking ownership of our performance, working together to achieve shared success, delivering outstanding service, and building strong business understanding across our teams. These values are supported by essential behaviors that help guide not only what we achieve, but how we achieve it. By embracing these principles, we build a culture that prioritizes safety, operational excellence, continuous improvement, and delivering value to our customers, partners, and communities.

Our Commitment

We share the commitment of our parent company, ED&F Man Commodities. We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work for the provided location.

Role Overview

We have a great opportunity for someone to join us as a District Sales Manager based remotely in Virginia, covering new and existing customers in our Virginia, Maryland and North Carolina territory. The role will be responsible for generating new business and managing existing business relationships and being the primary contact for distribution and dealer relationships, serving customers with a focus on dairy, beef and feed mill operations in the region. The position will build robust customer relationships to achieve commercial goals in alignment with company objectives.

Business Overview

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

This position will be home-based, ideally in Central Virginia, and will require regular travel to customers and our manufacturing location in Baltimore.

Key Accountabilities

• Drive new liquid feed business development while serving as the primary contact for key customers within beef, dairy and feed mill accounts.
• Maintain and grow customer relationships through regular visits, appointments and consistent travel across the territory.
• Prepare product pricing, credit terms and sales contracts within established margin guidelines.
• Provide technical support and resolve customer issues by coordinating with distributors, production facilities and internal teams.
• Support distributors and dealers with sales guidance on our key product offerings, alongside holding technical discussions alongside nutritionists.
• Identify and pursue new business opportunities, building a strong pipeline of prospective customers.
• Assist with equipment allocation and resolve related customer and distributor issues.
• Coordinate customer orders and collaborate with production facilities to ensure accurate and timely delivery.
• Manage monthly customer pricing to maintain competitiveness and profitability.
• Develop and execute strategic sales plans aligned with company goals while controlling expenses within budget.
• Prepare and achieve annual sales budgets, contributing to forecasting and performance target setting.
• Generate reports on sales activity, customer growth opportunities, and territory plans.
• Communicate customer needs and order requirements with production teams to support efficient fulfilment
• Provide consumption data and reports to internal stakeholders, including nutritionists.
• Monitor market trends and competitor activity, recommending actions to maintain a competitive position.
• Support collections by working with customers on payments and schedules.
• Maintain accurate customer and sales data in company systems.
• Represent the company professionally, maintaining strong relationships and confidentiality.
• Participate in training, industry events and team collaboration to support business objectives.
• Proactively solve problems, communicate effectively and ensure compliance with safety and regulatory requirements.

Skills and Experience

• 5+ years sales experience within the dairy, beef, feed mill or feed distribution industry.
• Bachelors degree educated in the field of animal or dairy science, a Masters Degree, MBA or PhD would be desirable.
• Solid knowledge of marketing principles and the ability to apply sales and marketing concepts to drive business growth.
• Strong analytical skills with the ability to research markets, customers and industry data to effectively manage accounts and increase sales.
• Proficient in basic financial concepts, resulting in the ability to incorporate favorable terms during negotiations.
• Ability to interpret business information, including technical documents, financial reports and regulatory guidelines.
• Excellent communication and presentation skills, to engage effectively with customers, colleagues and management.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities efficiently.
• Ability to prepare reports, correspondence and business documentation clearly and accurately.
• Professional interpersonal skills with the ability to build and maintain effective working relationships.
• Proficiency in computer systems and relevant business software.
• Strong problem-solving abilities, with the capacity to analyze issues, interpret data and apply sound judgment in decision-making.
• Highly self-motivated, able to work independently with minimal supervision while maintaining accountability and performance standards.
• Reliable and dependable, with a commitment to punctuality and flexibility to meet business demands.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Integrity, Accountability, Teamwork, Passion for Service, Business Insight

Our values define who we are at Westway Feed Products. They are the foundation of our culture and guide how we operate, collaborate, and serve our customers. These principles shape the way we make decisions, communicate with one another, and deliver results across our business. At Westway, we are committed to doing the right thing, taking ownership of our performance, working together to achieve shared success, delivering outstanding service, and building strong business understanding across our teams. These values are supported by essential behaviors that help guide not only what we achieve, but how we achieve it. By embracing these principles, we build a culture that prioritizes safety, operational excellence, continuous improvement, and delivering value to our customers, partners, and communities.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

An opportunity has arisen for a Plant Manager based in Kimberly, Idaho. This role will manage the day-to-day operation of the Westway Feed Products bulk liquid feed facility to maximize efficiency, safety, and profitability. This role will ensure that all orders are handled effectively and in line with customer’s needs. Working within our highly diverse business you will have the opportunity to make a real impact working on a range of regional and global projects, support on the day-to-day management of plant issues.

Business Overview

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Key Accountabilities

• Directly supervises and coordinates the activities of the plant employees including administrative staff.
• Coordination of production and goods receiving, ensuring customer orders are fulfilled correctly.
• Makes recommendations for improvements regarding the efficiency of the plant operations.
• Planning and coordinating customer service activities for the plant.
• Enforcing company policies and procedures to promote and ensure a safe and environmentally responsible workplace, assisting with safety meetings and inspections.
• Ensures all production is carried out as per company polices and regulations, including ensuring appropriate product mixing and blending are followed.
• Coordinating the logistics and movement of product to customers.
• Planning, development and completion of record keeping programs.
• Assist with plant audits and completes special projects as requested by management.
• Interacts and communicates with colleagues and employees in a professional and appropriate manner, working to generate respect and encouraging active learning.
• Leads recruitment, training & development, performance and compensation management, time-off/leave policies and discipline for employees
• Takes the initiative to identify problems, uses judgment to find appropriate solutions and follows through to resolution in a timely manner.

Skills and Experience

To perform the duties of this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below outline the knowledge, skills, abilities and competencies that are required in this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• 7+ years of manufacturing experience required ideally from agriculture, bulk liquids, chemicals, fertilizers, terminal operations or food manufacturing.
• Educated to bachelor’s degree level is highly preferred.
• Experience with the broad, multi-mode bulk liquid handling including truck, shipping and rail.
• Good general engineering and maintenance knowledge of equipment including steam boilers, compressors, loading racks, product blenders and automation systems.
• Previous experience launching continuous improvement initiatives is desirable, with a yellow or green belt certificate highly desirable.
• Strong computer skills and familiarity with truck, bulk and inventory programs, alongside MS windows applications and plant automation software.
• Demonstrated knowledge of the principles and techniques used in planning, budgeting, reporting and staffing.
• Ability to work effectively with others, has strong interpersonal and negotiation skills.
• Effective communication, verbally and in writing, and good presentation skills at all levels of the organization.
• Ability to resolve and overcome issues, problems and roadblocks to meet objectives.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We have an exciting opportunity to join us as a Senior Pricing Manager in our office in The Woodlands, Texas, responsible for leading and managing Westway’s pricing strategy across multiple regions and product lines. This role provides direct oversight of an agricultural and animal feed market setting, finished product pricing, pricing governance, scenario modelling and margin optimization, while ensuring disciplined execution, transparency and profitability across the company.

Business Overview

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

This role will require up to 10% maximum travel.

Key Accountabilities

• Lead the development and execution of Westway’s pricing strategy across all products and regions.
• Establish and maintain relevant market pricing in coordination with merchandising, sourcing and commercial teams to support growth and profitability objectives.
• Define pricing frameworks, governance processes and workflows to ensure consistency and discipline,
• Ensure all direct and indirect costs including ingredients, freight, accessorial charges, manufacturing, overhead and working capital impacts are fully captured in pricing models.
• Develop pricing tools and dashboards that provide visibility into margin performance and pricing execution.
• Conduct advanced market research and competitor analysis to inform pricing decisions and market positioning, through historical sales, margin, ingredient volatility and customer behavior trends.
• Build and maintain financial models to assess pricing impacts on revenue, margin and portfolio mix.
• Perform scenario planning and sensitivity analysis based on market movements, freight shifts and demand variability.
• Evaluate contribution margin by product, plant, region and customer segment to guide commercial decision-making.
• Lead product portfolio optimization initiatives, identifying opportunities to enhance profitability and rationalize low-margin offerings.
• Support SKU rationalization and product strategy decisions with financial impact analysis.
• Partner with operations, sales and finance to evaluate cost-to-serve and ensure appropriate margin thresholds are maintained.
• Present pricing insights, margin analysis and risk scenarios to executive leadership.
• Support annual budgeting, forecasting and long-range planning with pricing and margin analytics.
• Drive continuous improvement in pricing analytics, tools and reporting processes.

Skills and Experience

• 5+ years’ experience in pricing, formulation, merchandising or a related role within the feed, chemicals or agricultural sectors being preferred.
• Hold a Bachelor’s degree in business, finance or economics; holding an MBA would be desirable.
• Strong analytical capabilities, including data interpretation, trend analysis, demand forecasting and competitive positioning.
• Proven ability to gather, analyze and integrate complex market data into clear, actionable insights.
• Experience translating research and subsequent analysis into effective commercial and pricing strategies.
• Excellent cross-functional stakeholder collaboration, communication and influencing skills to achieve results.
• Advanced financial modelling skills, including variance analysis, ROI evaluation, risk assessment and scenario planning.
• Solid proficiency in Excel is required, with experience using D365 highly preferred.
• Solid understanding of pricing strategy, contribution margin, cost-to-serve and portfolio optimization principles.
• Ability to balance growth objectives with disciplined margin management.
• Strong decision-making skills in dynamic, fast-paced environments.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We have an exciting opportunity for someone to join us as a Desktop Support Analyst, working in a truly global environment to deliver expert-level IT support and desktop services to our end user community. The role is responsible for ensuring that PC, telephone, mobile device and associated technology are deployed and maintained effectively to enable the business to operate seamlessly. The role provides long term potential for someone eager to demonstrate their skills and experience within the challenging and fast‐paced soft commodities industry.

Business Overview

Established in 1783, ED&F Man is an employee-owned agricultural commodities merchant with 2,800 people in 43 countries and annual revenue in excess of $8bn. We trade sugar, coffee, molasses, animal feed and fish oils. Corporate responsibility is ingrained in our culture. We are passionate about sustainable production, take care to limit the environmental impact of our operations and actively support the communities in which we work.

Key Accountabilities

• Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, multimedia displays, projectors and video conference system support.
• Deliver excellent level of technical resolutions related to Windows PC/Server, Microsoft 365 apps and mobile devices running on Android and iOS.
• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers or notebooks that has authorized access to the network.
• Test, plan and supervise the deployment of new operating system releases, vendor patches, commercial software releases and public domain software.
• User account administration, including account creation and management, as well as password resets on active directory.
• Manage the diagnoses and repair of hardware, contacting appropriate service vendors when necessary.
• Recommending solutions to ensure that problems have been corrected and maintain records of work performed.
• Document standardized user processes and procedures for the support knowledge base.

• Asset management of hardware and software inventory.

• Provide support for custom ED&F applications.
• Educate and develop IT skills to meet the requirements of desktop support team, providing assistance and guidance to other members of the team.
• Advanced troubleshooting of PC and user facing issues.

• Willing to learn and support new IT solutions, whenever implemented.
• Other duties as assigned by Supervisor or in Line Manager.

Skills and Experience

• Minimum of 3 years’ experience in a Help Desk, Desktop Support or similar IT support role providing Level 1 and Level 2 support.
• Strong experience supporting Windows desktop operating systems, Microsoft Office and endpoint management tools including patch management, anti-malware and imaging.
• Fluency in Spanish and English is required, additional languages are a plus.
• Solid knowledge of PC hardware, software and peripherals, with exposure to Apple Mac devices considered desirable.
• Understanding of Transmission Control and Internet Protocol (TCP/IP) networking principles and general connectivity troubleshooting.
• Experience using remote support tools and service management systems to manage and resolve support tickets.
• Experience supporting iOS and Android mobile devices, with basic knowledge of IP-based telephone systems.
• Strong problem-solving, organisational and multitasking skills with the ability to prioritise work in a fast-paced environment.
• Excellent communication skills with a strong customer service focus and the ability to work independently and within a team. Experience with System Center Configuration (SCCM) is advantageous.
• Relevant IT certifications or equivalent experience preferred; a related degree is advantageous.
• Flexible approach to working hours, including availability outside core business hours when required.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We have a great opportunity for someone to join us as a Customer Support Specialist based from our headquarters in The Woodlands. The role will be responsible for administrative tasks such as processing orders, managing customer accounts and assisting with sales documentation acting as a bridge between the sales, operations and customer teams, providing exceptional customer service and ensuring seamless communication.

Business Overview

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Key Accountabilities

• Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically.
• Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations.
• Assist customers with order processing via phone, email, and text, as well as shipment tracking, invoice errors and returns.
• Maintain accurate records of interactions and inquiries with customers to include sales and operations.
• Provide basic technical support for sales and operations, troubleshoot issues, and escalate complex problems as needed.
• Collaborate with other departments to resolve challenges and ensure positive customer experience including order and delivery status.
• Maintain high customer satisfaction by building rapport and establishing strong relationships with customers and sales teams.
• Monitor sales reports and future forecasting to proactively encourage strategic ordering.
• Train other staff on processes, procedures, and software as well as providing back-up and relief for other members of the department as needed.

Skills and Experience

• Educated to the level of a Bachelors Degree highly desirable, however high school education and relevant experience acceptable.
• Previous working experience as a customer service or inside sales specialist.
• Proficient in Microsoft Office Suite and ability to learn and utilize ERP software systems – previous experience using D365 or Halo knowledge highly advantageous.
• Ability to read, analyze and interpret documents including manuals, reports and company correspondence.
• Ability to communicate effectively, verbally and in writing, with customers and co-workers.
• Competency to generate correspondence and instructions, using accurate grammatical skills.
• Proficiency in professional and appropriate communication and interaction with others, as well as being able to effectively maintain working relationships with other staff and customers.
• Highly organized logistically, ensuring attention to detail to allow meeting relevant deadlines.
• Must be able to work independently with general direction from supervisor, as well as team environments.
• Able to take initiative in identifying challenges and applying sound judgment to finding appropriate solution in a timely manner.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We have a great opportunity for someone to join us as a District Sales Associate based in Idaho covering new and existing customers across the Pacific Northwest. The role will be responsible for assisting in driving sales of our key products, working closely with farmers, ranchers, feed dealers and distributors to build relationships in order to achieve commercial goals in alignment with company objectives. This position offers hands-on experience in agricultural sales, with opportunities for advancement in a dynamic industry focused on sustainable animal nutrition.

Business Overview

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Key Accountabilities

• Assist senior District Sales Managers with sales and technical sales conversations for molasses animal feed products with new and existing customers, including farmers, ranchers and commercial feed operations.
• Support scheduling appointments and participating in joint customer site visits to maintain and strengthen business relationships.
• Help prepare sales presentations, product demonstrations, pricing support and proposals tailored to customer needs.
• Coordinate with dealers, distributors, and suppliers to support sales activities, product availability and delivery requirements.
• Actively support new business development through lead generation, market research and identification of regional growth opportunities.
• Contribute to territory sales planning and execution to align with corporate sales objectives.
• Track sales activities and assist in preparing reports related to sales performance, customer feedback and competitive insights.
• Monitor inventory levels and assist with coordinating customer orders and feed requisitions with suppliers.
• Provide basic technical and nutritional support related to molasses feed usage, efficiency and animal performance.
• Participate in training sessions, industry events and dealer trainings to maintain product and market knowledge.
• Maintain accurate records of customer interactions, sales calls, expenses and activities using CRM systems.
• Support compliance with company policies, industry regulations and administrative reporting requirements.

Skills and Experience

• Bachelor’s degree in agriculture, animal science, agribusiness, business administration or a related field.
• 1-2 years of working or internship experience, ideally withing agricultural or animal nutrition focused industries are preferred. Internships or hands-on farm experience welcomed.
• Basic understanding of animal feed products, particularly molasses-based formulations and livestock nutrition.
• Familiarity with agricultural markets and production systems with regional knowledge being advantageous.
• Strong communication and interpersonal skills with the ability to work effectively with customers and internal teams.
• Ability to analyze market data and support sales forecasting and territory planning.
• Proficiency in Microsoft Office Suite and preparation of reports and sales documentation.
• Self-motivated, organized and able to work independently while supporting team objectives.
• Valid driver’s license with willingness to travel up to 50% within the assigned territory.
• Customer-focused, enthusiastic about agriculture and animal welfare, and able to work outdoors in varying conditions.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We have a great opportunity for someone to join us as a District Sales Associate based in California covering new and existing customers across the state. The role will be responsible for assisting in driving sales of our key products, working closely with farmers, ranchers, feed dealers and distributors to build relationships in order to achieve commercial goals in alignment with company objectives. This position offers hands-on experience in agricultural sales, with opportunities for advancement in a dynamic industry focused on sustainable animal nutrition.

Business Overview

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Key Accountabilities

• Assist senior District Sales Managers with sales and technical sales conversations for molasses animal feed products with new and existing customers, including farmers, ranchers and commercial feed operations.
• Support scheduling appointments and participating in joint customer site visits to maintain and strengthen business relationships.
• Help prepare sales presentations, product demonstrations, pricing support and proposals tailored to customer needs.
• Coordinate with dealers, distributors, and suppliers to support sales activities, product availability and delivery requirements.
• Actively support new business development through lead generation, market research and identification of regional growth opportunities.
• Contribute to territory sales planning and execution to align with corporate sales objectives.
• Track sales activities and assist in preparing reports related to sales performance, customer feedback and competitive insights.
• Monitor inventory levels and assist with coordinating customer orders and feed requisitions with suppliers.
• Provide basic technical and nutritional support related to molasses feed usage, efficiency and animal performance.
• Participate in training sessions, industry events and dealer trainings to maintain product and market knowledge.
• Maintain accurate records of customer interactions, sales calls, expenses and activities using CRM systems.
• Support compliance with company policies, industry regulations and administrative reporting requirements.

Skills and Experience

• Bachelor’s degree in agriculture, animal science, agribusiness, business administration or a related field.
• 1-2 years of working or internship experience, ideally withing agricultural or animal nutrition focused industries are preferred. Internships or hands-on farm experience welcomed.
• Basic understanding of animal feed products, particularly molasses-based formulations and livestock nutrition.
• Familiarity with agricultural markets and production systems with regional knowledge being advantageous.
• Strong communication and interpersonal skills with the ability to work effectively with customers and internal teams.
• Ability to analyze market data and support sales forecasting and territory planning.
• Proficiency in Microsoft Office Suite and preparation of reports and sales documentation.
• Self-motivated, organized and able to work independently while supporting team objectives.
• Valid driver’s license with willingness to travel up to 50% within the assigned territory.
• Customer-focused, enthusiastic about agriculture and animal welfare, and able to work outdoors in varying conditions.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We are looking for a Cyber Security Analyst to join our global security team. This role will suit a technically capable individual with experience in security operations who is looking to broaden their exposure across security monitoring, engineering, and incident response within a dynamic environment.

The role provides hands-on involvement in triaging and investigating security alerts, acting as an escalation point for the outsourced Security Operations Centre (SOC), supporting major incident response activities. The successful candidate will work closely with infrastructure and network teams to manage and optimise endpoint, email, identity, and vulnerability management platforms, while contributing to continuous improvement of the organisation’s security posture.

This role offers the opportunity to evaluate and transition between security tools, maintain policy continuity and develop a broad, practical skillset across enterprise cyber security functions.

Business Overview

Established in 1783, ED&F Man is an employee-owned agricultural commodities merchant with 2,800 people in 43 countries and annual revenue in excess of $8bn. We trade sugar, coffee, molasses, animal feed and fish oils. Corporate responsibility is ingrained in our culture. We are passionate about sustainable production, take care to limit the environmental impact of our operations and actively support the communities in which we work.

Key Accountabilities

• Act as the escalation point for the outsourced SOC, receiving and triaging alerts that require deeper investigation.
• Conduct thorough investigations to produce high-quality, actionable insights for incident resolution.
• Participate actively in major security incidents, contributing to containment, eradication and recovery efforts
• Document incident timelines and contribute to post-incident reviews and lessons learned.
• Respond to detections, triage alerts and update SOC tickets with investigation findings
• Maintain and update policies in line with vendor best practice and internal Change Advisory Board protocols.
• Monitor agent health, audit version compliance and remediate orphaned or non-compliant clients.
• Attend monthly vendor meetings to review support cases and incorporate best practice guidance.
• Design and refine SOC playbooks and response actions, evaluating new security technologies through structured proof-of-concept trials and creating scoring matrices to compare vendors.
• Manage block and safe listings to maintain email hygiene, troubleshooting false positives and tune detection rules.
• Perform email investigations as required in response to phishing or BEC attempts, producing monthly vulnerability reports and prioritising remediation efforts based on risk.
• Work with infrastructure and application teams to test patches and drive vulnerability counts down.
• Attend monthly TAM meetings to review support cases and best practices.
• Maintain agility to substitute security products as business requirements evolve, ensuring policy continuity throughout transitions.

Skills and Experience

• 5+ years’ experience in a Cyber Security Analyst or similar role, with strong incident response and major incident handling expertise.
• Hands-on experience with EDR (alert triage, policy management, sensor deployment), preferably CrowdStrike Falcon.
• Experience developing SOC playbooks, response actions, and running proof-of-concept evaluations and vendor comparisons.
• Confident, proactive communicator able to engage senior stakeholders, clearly explain complex security issues, and recommend actions.
• Collaborative and approachable, building trust with technical peers and supporting service desk and front-line teams.
• Calm, effective, and resilient under pressure, particularly during security incidents in a front-facing role.
• Formal qualifications not essential; proven hands-on experience and delivery record valued.

Technical Capabilities:

• Experience with SIEM platforms (e.g. Rapid7), Email Security and Data Security/DLP solutions (e.g. Varonis).
• Strong knowledge of Entra ID security features including Conditional Access and PIM, plus familiarity with PAM tools including BeyondTrust, Osirium and Okta.
• Solid networking fundamentals (TCP/IP, DNS, firewalls, proxies, SSL/TLS) and vulnerability management experience (Qualys/Rapid7 preferred).
• Cloud security experience across Azure and/or AWS.
• Scripting skills in Python and/or AutoIT for automation and tooling.
• Desirable certifications include CompTIA Security+, Network+, CySA+, PenTest+, CASP+, CEH, CISSP, and relevant vendor certifications (e.g., CrowdStrike, Qualys, Palo Alto).

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.