Role Overview:
We have an exciting opportunity for someone to join us as a Sales Executive_Soluble Coffee to work in a truly global environment, develop and achieve efficiency and effectiveness of the platform, reporting to Downstream Coffee Trading Platform Manager. We have an exciting opportunity for someone to join us as a Sales Executive_ Soluble Coffee to work in a truly global environment, develop and achieve efficiency and effectiveness of the platform, reporting to Downstream Coffee Trading Platform Manager. The role provides long term development potential for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.
Business Overview:
Volcafe Ltd is one of the world’s leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the world’s major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.
Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.
This role will be working for ED&F Man Asia Pte Ltd, Volcafe’s company in Vietnam/Indonesia.
Key Accountabilities:
Support the downstream trading activities by contributing to sales growth, customer management, and smooth contract execution:
- Support the development and execution of international sales plans for soluble coffee products in assigned markets
- Maintain and develop relationships with international clients, importers, roasters, distributors, and traders
- Identify new customers and assist in expanding customer portfolios globally
- Negotiate pricing, contracts, volumes, and delivery terms (Incoterms)
- Coordinate with sourcing, logistics, quality control, and finance teams to ensure smooth execution of contracts
- Monitor global coffee market trends, prices, and competitor activity
- Represent the company at international trade shows, coffee exhibitions, and industry events
- Ensure compliance with international trade regulations, documentation, and sustainability standards (e.g., Fair Trade, Rainforest Alliance, Organic, etc.)
- Prepare sales forecasts, reports, and market analysis for senior management
- Manage key accounts and handle customer issues or claims professionally
Skills and Experience:
- Bachelor’s degree in business, International Trade, Agriculture, or a related field
- Minimum 5 years of experience in international food ingredients or commodity trading including soluble coffee
- Strong understanding of the basic coffee supply chain (origin, processing, logistics, pricing)
- Proven track record in international sales, contract negotiation, and account management
- Experience working with soluble coffee markets is highly preferred
- Knowledge of Incoterms, shipping, and export documentation
- Excellent communication and negotiation skills
- Strong analytical and market research abilities
- Ability to work independently and manage multiple international accounts
- Cultural awareness and experience working with global partners
- Proficiency in English; additional languages are a strong advantage
- Willingness to travel internationally as required
We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.
Our Offer
We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.
Our Values
Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship
Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.
Our Commitment
We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.
